ThermoVault Pharma Logistics AG ThermoVault
Thermal shipping containers and cooler bags on a rack while a technician checks a temperature data logger

Legal information

Cookie Policy

This Cookie Policy explains how thermovault-pharma.ch uses cookies and similar technologies, what categories of cookies are used, and how you can control them through your browser. It should be read together with the Privacy Policy.

What cookies are

Cookies are small text files that a website stores on your device and reads on later visits. They allow a site to remember settings, keep a session active, or measure how pages are used. Some cookies are deleted when you close the browser, and others remain for a defined period.

On thermovault-pharma.ch, cookies support the parts of the site that clients, clinics and distributors actually use: opening a quote request, keeping a form session valid while you type a delivery address, and remembering whether you have already answered the consent prompt. None of them are used to build an advertising profile of you.

A cookie can be set by the site you are visiting (a first-party cookie) or by a service the page loads (a third-party cookie). It can last for a single visit (a session cookie) or for a defined period across visits (a persistent cookie). The category a cookie belongs to determines whether we ask for your consent before it is set.

Strictly necessary cookies

Strictly necessary cookies are required for the website to function, for example to maintain a form session or to remember a consent choice. These cookies do not require consent because the website cannot operate correctly without them. They do not track you across other websites.

Session and consent state

These cookies keep a form session open while you fill in a quote request, and they record which cookie categories you have accepted or declined so the site does not ask you again on every page. Clearing your browser cookies removes that record and the prompt appears once more.

Security and load balancing

When you submit a request, technical cookies help the server recognise the same browser through the submission and route the traffic correctly. They carry no information about what you are looking for, and they cannot be switched off without breaking the forms on this site.

Analytics cookies

Analytics cookies help us understand which pages are visited and how visitors move through the site. Where analytics are used, they are configured to limit collection to what is needed for that purpose. Analytics cookies are set only where permitted, and you can block them through your browser settings.

For a manufacturer of thermal containers and temperature data loggers, the useful signal is simple: which product and specification pages people read before they send an enquiry. We look at page-level totals and the route between pages, not at names, addresses or individual enquiries. If you decline analytics cookies, the site keeps working exactly as before.

  • Which product and specification pages are opened most often.
  • How visitors move from a product page to a quote request or a contact page.
  • Which screen size and language setting most visitors use, so the site stays readable.
Open thermal container showing insulation panels and a temperature probe beside a cooler bag

Third-party cookies

Some pages may include content or functionality provided by third parties, which can set their own cookies. We do not control those cookies, and their use is governed by the respective provider's policy. Where such content is embedded, we aim to limit it to what the page requires.

In practice this applies to embedded media and to any external service a page loads to display it. If we cannot show something without a third-party cookie, we prefer to show it after you have made a choice, rather than before.

Embedded media

Video or map content supplied by another provider can set its own cookies when it loads. That provider's cookie policy applies, and the settings there decide what is stored.

External fonts and assets

A page can request fonts or other assets from an outside host. That request is technical, but the host may still record it. Where possible we keep the number of such hosts low.

Links to other sites

Following a link away from thermovault-pharma.ch takes you to a site with its own cookie rules. Read the policy on that site before deciding what to allow there.

Managing cookies in your browser

You can block or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent parts of the website, including forms, from working correctly. Browser help pages explain how to view, block, and delete cookies for the browser you use.

View what is stored

Browser privacy settings list the cookies a site has set, who set them, and how long they remain. Use that list to see exactly what thermovault-pharma.ch has stored on your device.

Block a category

Most browsers let you refuse third-party cookies while still allowing first-party ones. That keeps the site usable and stops most tracking from outside services.

Delete and start again

Clearing cookies removes stored settings and any consent record. On your next visit the site will treat you as a new visitor and ask for your choice again.

Consent and changes to this policy

Where consent is required for a cookie category, it is requested on your first visit and can be withdrawn by clearing cookies and revisiting the site. We may update this Cookie Policy when our practices or the applicable law change, and the current version is published on this page. The date of the current version appears at the top of the page on the live site, so you can tell whether anything has changed since your last visit.

Questions about this policy

If you are not sure which cookies a browser has stored, or you need a written answer for a clinic or distributor review, write to us. We answer within our normal working hours.

ThermoVault Pharma Logistics AG
Industriestrasse 42, 8304 Wallisellen, Switzerland
+41 44 885 80 31 [email protected] Monday to Friday, 08:00–17:30 (CET)
Do I have to accept cookies to read the site?

No. Product pages, specifications and the legal pages stay readable whatever you choose. Only the forms need the strictly necessary cookies, so if you block everything, a quote request may not submit.

Do cookies affect the temperature data loggers or the containers?

No. Cookies are stored in your browser and have nothing to do with the hardware we build or with any temperature record produced during a shipment. Device configuration and transport documentation are handled outside this website.

Where can I read how personal data is handled?

The Privacy Policy explains what we collect through enquiries, how long it is kept and how to ask for a copy or a correction. This Cookie Policy only covers cookies and similar browser storage.

Which legal details apply to ThermoVault Pharma Logistics AG?

Company details, the Swiss legal form and the commercial register number are published on the Impressum page. Use it when you need the registered identity of the company behind this site.